ASTM AUTUMN CONFERENCE
Travellers in the focus of providers
AGENDA
08:45 - Welcome Coffee
09:00 - Introduction
09:15 - PanEuropean Association Update
Speakers:
Lotten Fowler, General Manager, SBTA
Patrick Diemer, Chairman, BT4Europe
Christian Rosenbaum, Chair Technologies Committee, VDR
09:45 - Keynote
Yves-Daniel Viredaz, Head of Marketing & Business Development, Genève Aèroport
10:05 - Amadeus and Microsoft are redefining how business mobility is organised
Speakers:
Fredrik Uddegard, EMEA Travel & Hospitality Lead, Microsoft
Christian Rosenbaum, Hospitality, Amadeus Cytric Solutions
10:50 - Coffee Break
11:00 - Panel: TMCs in the focus
Panellists:
Thibaut Rapp, Business Development Manager, FCM Travel
Jayson Lam Quang, Senior Sales Manager, Egencia
Chris Weedon, Vice President, Global Sales and Services, GlobalStar Travel Management
Moderator:
Reto Keller, Head of Operations, Gavi
11:45 - Lunch Break
12:45 - Workshop: What customer service will look like in the future?
14:25 - Coffee Break
14:35 - Panel: Digitalisation of Health and Safety
Panellists:
Frederic Mauron, Board Member, ASIS Swiss Chapter
Frank Jura, Managing Director DACH, CIBTvisas and Newland Chase
Urban Lederer, CEO, Lexxton AG
Moderator:
Marc Zuber, Senior Consultant, Festive Road
15:00 - What we learned today?
15:25 - Networking Aperitif
VENUE
Crowne Plaza Geneva
Av. Louis-Casaï 75-77, 1216 Genève
