Association Of Swiss Travel Management

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  • 22 Sep 2021 13:51 | Anonymous

    Excellence in Car Rental Business in Switzerland but also in more than 100 other countries.

    The entire Enterprise Switzerland Team sees itself as a flexible mobility provider for the very individual needs of its international customers. With our expertise and our passion - we support Individual travelers, SME`s and Multinational companies in their individual topics related to mobility.
    We offer customized solutions that make their everyday life easier. We achieve this because we are experts in our field and have a large network at our disposal.
    With the Swiss MSS Holding & Enterprise International we can rely on a huge number for supporting professionals who work all for you. Our customers receive from us the brand promise of a global brand paired with Swissness and 360° support from a team that is happy to be mobility solver every day.

    WE are there for our customers! WE are convinced that satisfied employees & satisfied customers ensure the long-term success of the company.
    This is what we work for every day!

    More information on Enterprise Switzerland services click here or go to their website.


  • 22 Sep 2021 09:44 | Anonymous


    Your 2021 wanderlust is cured! citizenM is opening six fabulous, new hotels this year. Add them to your 'must visit' list – and get acquainted when the doors open.

    Say hello to citizenM Los Angeles Downtown

    citizenM has landed in La La Land! The very first Los Angeles hotel is a blockbuster with all the usual (citizenM) suspects: XL beds, an art-packed living room, 24/7 canteenM. Plus, 5 societyM meeting rooms for business nomads. Around the hotel: the financial, fashion, art and toy districts. And Hollywood is just a metro stop away. You can already book your stay from October 2021.

    Say hello to citizenM Paris Champs-Elysees

    Your next love story starts this autumn – prepare to fall head over stilettos with citizenM Paris Champs-Elysees hotel. It overlooks the world's most famous street, Avenue des Champs-Élysées. Ideal for coffee with croissants on the umbrella-lined terrace... or cocktails in the clouds at the sensational rooftop bar. Door opens September 2021. 


    Say hello to citizenM San Francisco Union Square

    California dreamin' starts with San Francisco. It’s home to rolling hills, architectural splendour, the best dim sum, and now citizenM San Francisco Union Square hotel! Come soak up magnetic sunsets on the open roof terrace, or catch a short cab ride to North Beach and Chinatown.

    Say hello to citizenM Miami Brickell

    Get ready to sip margaritas by the pool... That's right! citizenM Miami Brickell is the brand’s first hotel with a rooftop pool. Come for a swim or hydrate at the cloudM bar – either way, put Miami on your 'must visit' list. Doors open this autumn.

    Say hello to citizenM Miami World Center

    One Miami hotel isn’t enough for citizenM. So this autumn, the brand is opening a second location – and with a sensational rooftop pool! citizenM Miami World Center hotel may appear the business professional on the outside, but inside, it's still the fun all-are-welcome hotel like its sister. 

    Say hello to citizenM Washington DC NoMa

    NoMa is a 'work hard, play hard' kind of neighbourhood. Politics, nightlife and some of DC's most iconic sights congregate here. Joining them this winter is citizenM’s second DC hotel, citizenM Washington DC NoMa. Adorned with incredible art inside and out, you can't miss it!



  • 22 Jun 2021 15:05 | Anonymous

    Seit über einem Jahr nun beschäftigt uns die Pandemie und ein Ende ist nach wie vor schwer abzusehen. Was wird sich ändern?

    Die letzten Monate waren fordernd und haben einmal mehr gezeigt, dass ein agiles Denken und Handeln von zentraler Bedeutung für die Bewältigung solcher komplexen Situationen ist. Dies betrifft nicht nur die Suche und die Umstellung nach neuen Zusammenarbeitsformen – Stichwort "Digitalisierung und Home-office" - sondern auch das Führen der Krisenlage – im globalen Kontext! In Beiden Bereichen durften wir über das vergangene Jahr diverse Kunden zielgerichtet, effizient und erfolgreich unterstützen.

    Die (Geschäfts-) Reiseindustrie war sicherlich eine der am härtesten betroffene Zweige überhaupt. Wir haben in dieser Zeit unsere Mobility Risk Plattform X-Assist  rasch mit neuen Features im Kontext mit COVID-19 ausgestattet, um unseren Kunden einen umfassenden und zentralen Überblick über die Pandemielage zu verschaffen. 

    Eine Rückkehr zu einer gewissen Normalität ist zwar nach heutigem Kenntnisstand in der zweiten Jahreshälfte 2021 absehbar, jedoch bleibt die Lage noch länger unberechenbarn. Dabei ist zu erwarten, dass insbesondere der Geschäftsreisebereich nicht mehr das Volumen des «Vorpandemiestandes» erreichen wird. Unabhängig davon, werden die Anforderungen an die Vorsorge-massnahmen für Geschäftsreisende bestehen bleiben, wenn nicht sogar noch steigen – Stichwort «Impfprävention». Auch die Einreisebestimmungen einzelner Länder werden sich wetierhin sehr rasch ändern können, was eine entsprechende Planung und Übersicht voraussetzt.

    Um Ihnen einen Überblick über die Lage zu verschaffen, bestellen Sie heute noch die X-ASSIST Risk Map 2021, welche sich gut einem Mitarbeiterfrequentierten aufhängen lässt.

    www.lexxton.com info@lexxton.com

  • 22 Jun 2021 11:13 | Anonymous

    Optimism is growing for a return to business travel.

    79% of Travel Managers and GBTA members say they would be “very comfortable” or “comfortable” traveling after receiving the COVID-19 vaccine. 55% of Travel Managers say business travelers are “willing” or “very willing” to travel for business, up from 49% at the start of 2021[1].

    To help you lead the restart of business travel for your organization, here are 7 key steps to consider.

    1. Defining Permissible Travel

    Some organizations have advised travelers that only “essential” travel can take place at this time. But what is essential travel? There isn’t a consistent answer, and that drives confusion.
    Smart organizations have implemented a clearer definition of acceptable business travel. One way of doing this is to use Permissible Travel as defined by the experts at FESTIVE ROAD. Their Permissible Travel Framework has been used (and contributed to) by hundreds of Travel Managers and suggests that pandemic-era travel is:

    Company Confidence x Traveler Confidence x Government Permission = Permissible Travel

    Next Step: The first critical step in the restart of travel is to work with your colleagues and stakeholders (such as Legal, HR, IT, Risk, Security, Procurement, C-suite) to define what Permissible Travel looks like for your organization. Key questions to help with this are included in the free-to-access Permissible Travel Framework. Company Confidence is what travel is company permissible. This covers what type of travel is allowed, where to and how this is done to mitigate business risk. Traveler Confidence is what is the employee willing to do. Government Permission is what travel is allowed by the governments, including consideration of destinations through which any trip takes place.

    2. Clarifying the Value of Business Travel

    Has your company travel budget been slashed? Will “virtual-first” be the default for meetings in the foreseeable future? If this is you, what if you could highlight the value every dollar spent on travel creates in terms of business outcomes?

    A study by Harvard Business Review[2] may help. 81% of surveyed business leaders said that business travel generates “greater empathy toward customers and coworkers”. This drives intangible benefits such as increased collaboration, stronger innovation and better customer relationships. The HBR study also found striking measurable benefits, where organizations that manage travel as a strategic enabler (versus a cost to be minimized) see:

    • 2.4x stronger customer loyalty
    • 2.2x better speed to market
    • 2.0x higher market share
    • 1.6x better profitability and new product/service introduction capabilities

    Next Step: As you engage with your colleagues and travelers, ask what business outcomes different types of travel create for your organization. Try to define what types of travel need to be retained versus what can go “virtual-first”.

    3. Travel Policy Update

    It’s time to update the travel policy and make sure it clarifies:

    • What types are travel are allowed, when, where and by who?
    • Have travel approval and booking processes been implemented (or changed), if so, how?
    • What resources are provided to help both travelers and approvers determine if a trip can proceed, for example using Egencia® Travel Advisor to check origin/destination specific travel restrictions?
    • Are there company procedures to follow pre/on/post trip, for example, pre-trip negative PCR tests or mandatory self-quarantine upon return?

    Next Step: Review and implement your travel policy updates with your Egencia account manager. We will help you to ensure your travelers are informed about your policy, whether they book online, offline or via mobile, with Egencia. Bear in mind that due to the dynamic nature of the pandemic, (for example, rapidly changing government permissions) it's important to consider your travel policy a living document and keep it regularly updated.

    4. Travel Approval

    Pre-trip approval is becoming the norm in pandemic-era travel with 55% of companies launching approval processes[3]. This allows the traveler and approver to make trip-specific risk/benefit assessments before anything is booked.

    The approval process should mirror your travel policy and organization’s permissible travel framework.

    Next Step: Work out the key criteria to be used within your approval process, for example origin/destination information, reason for travel, cost, business benefit of the trip, etc. Apply Egencia setting options to configure unique policies to meet the needs of your traveler groups or cost centers. This type of flexibility helps you ensure the right policy applies to the right traveler for each trip.

    5. Traveler Communications

    Even experienced “road-warriors” may be unsure how to travel in the pandemic-era. Do they need a pre-trip COVID test? What social distancing measures are in place along their journey? How has the airport and flight experience changed?

    Travelers have a multitude of new questions about travel. The more information and support you can provide; the more willing travelers will be to get moving again.

    Next Step: If you haven’t already carried out a traveler listening exercise, now is the time. Survey or interview a group of travelers to learn about their questions with travel in the context of your travel program. Example questions are below, and more are available in the Permissible Travel Framework.

    • Would you be comfortable to travel again?
    • What, if anything, would prevent you from traveling?
    • Do you believe that travel is critical to your job? If so how?
    • How has not being able to travel affected your work?
    • Do you anticipate any additional needs or support required pre/on/post trip?
    • If you have travelled since the COVID-19 pandemic was declared, did you feel safe during your trip?
    • How can the organization best communicate with you regarding travel?

    Once you’ve identified “what” you need to communicate, think through “how” and “when”. For example, push notifications may be needed with dynamic information (such as last-minute flight schedule changes), or to manage emergency situations. It’s helpful to consider ways you can streamline communications when you and your travelers need them most. The company intranet can house guidance documents and checklists. You can use Egencia Traveler Tracker to send emails or emergency push notifications directly to travelers whose trips may be impacted by an unexpected event.

    6. New Standards > New Suppliers?

    Travel suppliers are adopting new standards in order to maintain support. Two key themes are developing:

    • New health and hygiene protocols, for example, the need to wear face masks on-trip
    • More flexible commercial polices, to handle booking changes, credits and refunds

    Some of these standards may be government controlled, but most vary by supplier. Travel Managers are typically looking to focus their support to suppliers with stringent hygiene protocols and flexible commercial policies.

    Next Step: Certain hygiene and commercial policy components can be filtered within the more progressive travel booking tools. For example, allowing booking only where the ticket can be changed or refunded. Egencia will support you to focus the choice of suppliers to those that make most sense for your organization.

    7. Coming soon: Testing and Vaccine Data

    Requirements for trip related COVID tests or vaccinations are changing rapidly.

    It's important to chat with HR, IT and legal teams about the potential need to capture testing and vaccine data. Does the company support this? How will this data be stored and secured? Will the company require its travelers to have had a COVID-19 test or vaccine?

    Technology is emerging to enable travelers to store test and vaccine information on their mobile device. Examples are IATA Travel Pass and CommonPass, both are already in trial with various airlines.

    Next Step: Stay up-to-date on this topic. Testing and vaccines look to be the most likely catalyst to a return to travel at scale, but will vary by market and supplier. Use Egencia Travel Advisor for on-demand access to current information about COVID testing and other requirements for your travelers’ destinations. And, here’s our Q&A with the medical director of International SOS and founder of World Aware as we discussed how vaccines will play out for business travel management.


    You can download the full whitepaper from Egencia's website. Click here.

  • 29 Apr 2021 14:57 | Anonymous

    Webinar: Tuesday 18 May, 1600 CET

    Association of Swiss Travel Management/Chartered Institute of Procurement & Supply jointly present:

    5 Ways Covid-19 Has Transformed Travel Management – And What It Means For Your Job

    Interaction management, mobility compliance, sustainability, duty of care, supply chain resilience … The way companies engage with travel suppliers and handle employee trips is going to look very different as corporate travel resumes post-pandemic. This webinar walks you through the policy, process, technology and communication changes you need to make. 

    Learn too how those who manage travel can evolve and extend their roles in the new environment, and how procurement chiefs can make use of those skills.

     

    Speakers:

    • Nathalie Ansermoz, Indirect Procurement Country Manager/EMEA Travel Manager, Parker Hannifin
    • Scott Gillespie, Managing Director, tClara
    • Karen Hutchings, Travel Services, Meetings & Events  and Brand Marketing Communication Leader, EY
    • Rosaria Torriani, Talent and Organization EMEA Manager, Parker Hannifin


    Moderator:

    Amon Cohen, Speciailst Business Travel Writer

     

    Book your FREE place for this reservation now!

    https://us02web.zoom.us/webinar/register/WN_JnE7HFgaQ6yN1a34ANhsYw

  • 22 Apr 2021 14:53 | Anonymous

    Prepare to re-open quickly for business travel

    Business trips domestically, across Europe and globally, as well as trade fairs and congresses are foundations for current and future wealth creation. Our member companies send their engineers out into the world to build plants, commission sales staff to complete new orders globally, and send scientists to institutes and to conferences to facilitate scientific exchange, just to mention a few examples.

    In order to make sustainable, domestic and international business trips possible again during and after the corona pandemic we demand:

    1. Implementation of Digital Sanitary Certificate 

    With EU Digital Green Certificate as a standard, domestic health certificates in many European countries, CommonPass and/or IATA TravelPass, there are plenty initiatives for a digital sanitary certificate. Interoperability between various digital health certificates in Europe and globally is essential. We call for the introduction for such digital certificates as soon as possible, to allow business travelers to move again without restrictions in Europe, and possibly even globally. 

    2. No quarantine for healthy travelers when crossing borders

    Business travelers should be allowed to cross borders free of quarantine, if they have either recovered from Covid-19, are vaccinated or can present an up-to-date negative PCR test. 

    3. Re-open Europe coherently

    Restarting business travel in Europe is not only a matter of the European Union or EFTA. All European countries, of course including Norway, Switzerland and the United Kingdom, should act aligned to open their borders for much needed business travel.


    Please contact us to learn more how we support the restart of business travel across Europe:

     

    ABTA Austria, abta.at                                     DBTA Denmark, dbta.dk

    aegve Spain, aegve.org                                  FBTA Finland, fbta.net

    AFTM France, aftm.fr                                    NATM Netherlands, natm.nl

    AITMM Italy, aitmm.it                                   NBTA Norway, nbta.no

    ASTM Switzerland, astm.online                     SBTA Sweden, sbta.se

    BATM Belgium, batm.be                                VDR Germany, vdr-service.de

    CORTAS Netherlands, cortas.nl


     

     


  • 10 Feb 2021 16:01 | Anonymous

    The ASTM and the German VDR join forces in Business Travel Education.

    ASTM Members can profit from reduced fees when booking a seminar at the VDR-Academy. 

    The ASTM is delighted to offer our German speaking members this excellent educational content. The VDR-Academy combines many years of expertise with a wide range of high quality seminars. This is a fantastic foundation for a cooperation that will be for the benefit of both partners. 

    The VDR and the ASTM have carefully selected courses that are relevent for the Swiss audience. You can find the selection here https://www.astm.online/events/trainings

    For more details you can contact the ASTM as follows:

    contact@astm.online

    +4144 461 0895


    For the full press release by the VDR please visit this link:

    https://www.vdr-service.de/nc/aktuelles/einzelnews/news/vdr-und-schweizerische-astm-kooperieren-bei-der-weiterbildung-im-geschaeftsreise-management

  • 10 Feb 2021 16:01 | Anonymous

    The current COVID-19 crisis can provide a window of opportunity for promoting sustainability transitions across the globe, but these goals can only be achieved with deliberate planning and carefully designed strategies in production, services and communication within our industry. 

    The session highlights the post-covid 19 learnings and findings as well as thought to concretely reduce CO2 emission in a short time. Our moderator for this session is industry veteran Willy Schnyder.

    He will be supported by a strong keynote to set the stage. Feedback will come from the panel that will be equipped with thought leaders from the airline industry, from one of Europe's leading train networks and from corporate buyers. 

    The focus lies on midterm milestones and which transformations are needed to achieve the targets and to avoid a climate collaps for the next generation. 

    More soon under https://www.businesstravelshoweurope.com/kick-off 



  • 6 Dec 2020 20:07 | Anonymous

    Q & A with Urban Lederer, CEO of Lexxton, our brand-new partner.

    ASTM: Urban, thanks for finding a few minutes for the ASTM.  For our members who have not yet heard of Lexxton could you please give us a quick company introduction?

    Urban: Lexxton is a Swiss based and managed company, founded in 2011, providing its services to global corporations, governmental institutions and international organizations.

    Our 3 main business streams are the following:

    • Integrated security concepts
    • Travel & Mobility Risk
    • Crisis Management
    Lexxton is the security partner for the strategic and also the tactical level. Our global network enables us to provide custom-made best practice services - any time – anywhere. We describe ourselves as a solution provider, problem solver and business enabler.



    ASTM: Thank you for this initial overview. To give this another perspective: what would your customers say about you if we were to ask them?

    Urban: I am very happy that I can share some customer statements with you.

    “The Lexxton team supported us efficiently and highly competently in the development of the new travel policy and the integration of the AI based travel risk platform X-Assist.” 

    Jolanda Walker, Head Emergency and Crisis Management Swisscom

    “IWC has worked with Lexxton for several years. Among other things, the team has extensive knowledge and tools in the area of travel security. Especially during the COVID phase we are always kept up to date.”

    Michael Schneider, Associate Director IT & Security, IWC Schaffhausen


    ASTM: Have you introduced any new products or services recently that our members could be interested in?

    Urban: We support global corporations to fulfill their duty of care by implementing processes (travel risk policies) and provide the most advanced mobility risk platform "X-ASSIST" to protect their employees and travellers / expatriates by using AI and automated communication channels. How is "X-ASSIST" working:

    • It integrates travel data and maps the location of mobile assets
    • It finds relevant security incidents rapidly with the help of artificial      intelligence
    • Immediately it matches the location of mobile assets with ongoing security incidents. This takes just a few seconds
    • The platform then asks proactively for the status of alerted travellers and feeds the status back to management in less than 1 minute
    • Most centrally it communicates in the language your employees feel comfortable with including English, German, Spanish, French, Italian, Japanese, Chinese etc.
    • It then alarms the responsible management if support is needed and automatically triggers emergency support measures
    • Finally the system allows our Operation Centre to take over crisis response 24/7 and worldwide.
    Thank you very much for the overview and welcome to the ASTM!
  • 6 Dec 2020 20:05 | Anonymous

    Interview with Carole Vuillerme, Sales Manager – Lake Geneva Area

    ASTM: Good afternoon Carole, thanks for finding time for the ASTM. As a fairly new player in the Swiss market can you summarize for our readers the concept of Appart’City and help us understand “who you are”.  

    Carole: But of course, it is my pleasure to do so. With more than 100 apart-hotels representing 13,000 apartments, Appart'City is in the heart of the large urban areas and cities of France, Belgium and Switzerland. Our offer ranges from 2 to 4-star properties. We are set up for both business and leisure stays. The concept of Appart'City is very simple: we offer our guests the comfort of an apartment with the choice of hotel services, for one night, a week or more.

    ASTM: How have you been dealing with this very difficult health crisis at Appart’City? 

    Carole: Like many companies in the hotel and tourism sector, our apart-hotels in Switzerland, France and Belgium had to close their doors for several weeks in spring. Since June, we have gradually reopened a large part of our apart-hotels and our teams welcome their guests with all the necessary health precautions and in strict compliance with the health protocol planned by Appart’City. This of course is strictly following the recommendations of the official authorities. For a peaceful stay, specific welcome measures have been put in place throughout the customer experience. Many hotel services have been redesigned, with even more flexibility given to our guests. You can see the welcome measures in our apart-hotels currently open, for a peaceful stay: WATCH THE VIDEO

    ASTM: Do you have any other product updates that might be of interest to our members? 

    Carole: Generally we see that people need space and the freedom to move around. The impact of the health crisis has turned everyday life upside down and we see that a number of new behaviors are emerging: reinforced telecommuting, "homemade" cooking, small committee meetings, etc. At Appart'City we are giving a lot of attention to these changes in order to best meet the needs of our guests.

    Our apartments are on average 27 sqm, compared to 15 sqm for a classic hotel room. They offer an office space, with very high speed Wi-Fi.  Each apartment has a fully equipped kitchen, to which our guests can add a choice of typical hotel services. Our products are particularly adapted to the situation since they allow, thanks to the kitchen in particular, professional trips in complete safety, by offering an alternative which facilitates the respect of social distancing. In addition, we offer very flexible cancellation conditions.

    Thanks for this update, Carole!

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ASTM – ASSOCIATION OF SWISS TRAVEL MANAGEMENT
BIRMENSDORFERSTRASSE 668
8055 ZURICH
PHONE : +4144 461 0895 | CONTACT@ASTM.ONLINE

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